Privacy

1. Who is responsible

Franklin & Co., Pflügerstraße 18, 12047 Berlin, Germany. Responsible person: Franklin Chinonso Osuji. Privacy requests: privacy@skillora.trade.

2. What we process and why

• Email address, password (stored only as a hash), optional Google sign-in identity, sign-in times

  Purpose: Create and secure your account

  Proposed legal basis (to be confirmed): Performing the user agreement, Art. 6(1)(b) GDPR

• Display name, notification preference, language

  Purpose: Your profile and settings

  Proposed legal basis (to be confirmed): Art. 6(1)(b)

• Provider profile: name, category, description, languages, city, district, approximate map position, time zone, listings, availability

  Purpose: Public listing so customers can find providers. Exact addresses are not shown

  Proposed legal basis (to be confirmed): Art. 6(1)(b)

• Bookings: times, price, status, your note

  Purpose: Request, confirm and cancel services

  Proposed legal basis (to be confirmed): Art. 6(1)(b)

• Messages between a customer and a provider

  Purpose: Let the two of them arrange a service. Only the two participants can read them

  Proposed legal basis (to be confirmed): Art. 6(1)(b)

• Reports, blocks, suspensions, admin audit log

  Purpose: Safety, abuse prevention, accountability

  Proposed legal basis (to be confirmed): Legitimate interest, Art. 6(1)(f)

• City you register interest in (linked to your account)

  Purpose: Decide where to invite providers next. You can withdraw it at any time

  Proposed legal basis (to be confirmed): Your request, Art. 6(1)(a) or (b)

• Email delivery records

  Purpose: Send account and notification emails

  Proposed legal basis (to be confirmed): Art. 6(1)(b) and (f)

• Provider income and expense records you choose to enter, and receipt files

  Purpose: Your own bookkeeping. Visible only to you

  Proposed legal basis (to be confirmed): Art. 6(1)(b)

We do not collect payment card or bank data, tax identification numbers, government ID, phone numbers or your precise location. Skillora does not handle payments: customers and providers agree on price and payment directly. If you type bank details into a chat, they stay in that private chat.

Location is only used if you press “Use my location” on the search page, to sort providers by distance. It is rounded to about 1 km and is not stored.

3. Who receives data (processors)

• Supabase: database and sign-in. Project region: Frankfurt, Germany.
• Cloudflare: hosting and delivery of the website.
• Resend: sending account and notification emails (EU region).
• Mapbox: map tiles, only when you open the map view.
• Google: only if you choose “Continue with Google”.

Open for legal review: processing agreements and, where a provider is based outside the EU, the transfer safeguards.

4. Cookies, storage and fonts

Skillora uses only what is needed to run the site: a language cookie and the sign-in session kept in your browser. There is no advertising or analytics. Fonts are served from Skillora itself, so your address is not sent to a font provider.

5. How long we keep data

Retention periods are not yet fixed and will be set after legal review. When you delete your account in the account settings, your profile, messages, interest registrations and personal records are removed or made anonymous; booking history that other people rely on may be kept without your name where the law allows.

6. Your rights

You can ask for access, correction, deletion, restriction, a copy of your data, and you can object to processing based on legitimate interest. Write to privacy@skillora.trade. A self-service data export is not built yet. You can also complain to a data protection authority; for Berlin this is the Berlin Commissioner for Data Protection and Freedom of Information.

7. Changes

The date at the top shows when this draft was last changed.